No-Show is a No-Go

 

Despite many registrations, it's disappointing when some students don't show up without explanation. This prevents others from participating and disregards the time and effort invested by us and participating companies in organizing events.

Cancellation deadlines

Clear guidelines: Understand the consequences of no-shows

Unexcused or late cancellations will be marked as a no-show. In the event of a repeated no-show within a 9-month period, a suspension from all Career & Corporate Services offerings (including individual consultations, career workshops and employer events) will apply for a duration of 9 months. Further details can be found in our Terms and Conditions under the section No-Show Policy. To avoid being marked as a no-show, please respect the cancellation deadlines.

Format	Application/registration deadline	Cancellation deadline
One-on-one counselling (*)	Career orientation: up to 3 working days (72h) before the session Other formats: up to 2 working days (48h) before the session	2 working days (48h) before the session via email or phone
Career workshop	Up to 1 working day (24h) before the workshop	Up to 2 working days (48h) before the workshop via my.hsgcareer.ch
HSG Banking Days HSG Career Days HSG Talents (**)	Up to 7 days before the event	Up to 2 working days (48h) before the event via my.hsgcareer.ch

Contact

You can reach us via email or telephone at:

csc@unisg.ch
+41 71 224 31 00

Additional Information

• Unless stated otherwise, only working days are counted when calculating deadlines. Public holidays and weekends are not included. If the 48-hour period falls on a Saturday or Sunday, you must withdraw your application or registration by Thursday at 11:59 p.m. at the latest to avoid being marked as a no-show.
  
  
• If you are unable to attend due to medical or other valid reasons, a doctor’s note or official certificate is required as proof. Please submit the documentation as soon as possible after the event or session you were unable to attend.
  
  
• You will receive status updates regarding your consultations or event applications/registrations by email, and you can also view them at any time in your account on my.hsgcareer.ch:
  • Career Consultations > My Appointments
  • Events > My Registrations

(*) Depending on the consultation format, you may be required to submit preparatory documents in advance. If these documents are not submitted on time, the CSC reserves the right to cancel the consultation. Please refer to the submission deadlines provided in your confirmation email:

• Career orientation: documents must be submitted at least 2 working days (48h) before the session
• All other formats: documents must be submitted at least 1 working day (24h) before the session
  
  

(**) Participating companies are encouraged to confirm, reject, or waitlist your application as early as possible. You will receive the status by email or can check it at any time in your account on my.hsgcareer.ch.
If a company confirms your participation after the cancellation deadline, your absence will not be counted as a no-show. However, please still inform us briefly in such cases (see Contact).